Contact
Get in touch.
Say hello to the charting company. Product questions, feedback, or something you'd like to see more clearly—we'd like to hear it.
Direct
hello@thecharting.company- sales@thecharting.company
- Pricing, plans, and the Desk tier
- support@thecharting.company
- Accounts, billing, and things that are broken
- press@thecharting.company
- Press and speaking
- security@thecharting.company
- Vulnerability reports and security questionnaires
- privacy@thecharting.company
- Data access, correction, and deletion requests
Response times
We reply to everything within two business days, usually the same day. Security reports are triaged within 24 hours. If you haven't heard back in three days, resend it — something went wrong on our end.
Reporting a vulnerability
Email security@thecharting.company. We'll acknowledge within 24 hours and keep you updated until it's resolved. We won't pursue legal action against good-faith research that respects user data and doesn't degrade the service.
Send a message
Routed to whichever inbox matches the subject you pick.